What is Two-Factor Authentication?

Two-factor authentication helps protect your online accounts from hackers by adding an extra layer of security when logging on from an unrecognized device. Instead of only entering a password to log in, you’ll also enter a code which is sent via text message to your mobile phone or sent to an email address. This verification helps make sure that you, and only you, can access your account. For additional security, you have the option to enable two-factor authentication every time you log in, regardless of whether you have used the device in the past or not.

When you are setting up two-factor authentication, you will be prompted to choose the email address or mobile phone number to send the verification code to. It is important that the mobile phone number or email address is one that you consistently have access to. Most verification codes expire after a certain period of time, so choose your primary mobile phone number, or an email address you will always have access to when logging into your account.

Two-factor authentication is optional but highly recommended security feature now available when using Cambrian’s Online or Mobile banking.