Meet via Video

A seamless, secure way to meet with our Business Services Team.

Banking via video, wherever you are.

Meet live via video

Meet with our Business Services Team live via video to discuss business accounts, loans, mortgages or investments.

Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
No app required

Connect to the video meeting through your web browser, no app required.

Join from your phone, tablet or computer.

Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Meet safely and securely

We adhere to industry-leading standards for your security.

Attendance protocol: only authorized attendees can enter the video meeting.

Encryption: all meeting data is encrypted using industry-standard practices.

Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
No app required

We can share screens to display relevant information and use the mark-up tool to highlight key points on the screen.

Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Step 1:
Book a video meeting

Book a meeting online and choose “Video” to meet via video. Or contact us and we will book it for you.

Step 2:
Receive confirmation

You will receive confirmation by text or email with the meeting date and time.

You can modify or cancel the meeting prior to the start time.

Step 3:
Join the waiting room

At the meeting time, click the link in your confirmation email to join the waiting room. Ensure you do not have any other video meeting software open on your computer.

Step 4:
Tell us how we did

After the meeting you will be sent a survey via email to rate your experience. We encourage members to provide their feedback so we can continue to improve.