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Contact Cambrian
Credit Union

Ready to uncover local advice? Reach us when you need us – we're here to help every step of the way.

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Connect with Cambrian. Your way.
Give us a call
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Meet with an advisor
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Visit a Cambrian branch
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Chat with us
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Send us an email
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send
Send a Secure Message
Lost or stolen ATM/debit card
  • Log in to Cambrian Online Banking
  • Click the envelope icon
  • Select "Write to Us"
  • Write your message and hit send

Lost or stolen card?

Is your debit card lost?

You will need to temporarily disable your card, but it can be reactivated at a later date. Click here for instructions.

Has your debit card been stolen?

If your debit card has been stolen, you will need to permanently cancel your card. Click here for instructions.

Has your credit card been lost/stolen?

You will need to report your lost or stolen Cambrian Mastercard® to Collabria.  

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Contact Collabria Cardholder Services immediately at 1.855.341.4643 (Canada and U.S.) or 1.647.252.9564 (International Collect). They will block and reissue your card. 

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Good idea

If your identification, credit card or ATM/Debit card has been lost or stolen, you should notify the credit bureaus of Equifax and Transunion. They will add a note to your file that you may be a victim of fraudulent activity.

Equifax: 1.800.465.7166
Transunion: 1.800.663.9980

Accessibility

Cambrian Credit Union is committed to the Accessibility for Manitobans Act and its customer service regulation, ensuring we provide products and services in an efficient, fair and respectful manner to people of all abilities.

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Member Disputes

Member satisfaction is very important to us. We want to ensure our members are satisfied with their Cambrian experience. If you are a current Cambrian member with a concern, we encourage you to tell us about it.

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Frequently
Asked Questions

Can you open a banking account online?

1. You can open an account, start to finish, using the Cambrian Mobile App.  Click "Join Today" on the homepage of our app.

2. You can complete our online application. Click "Apply" on the homepage of our website and select "Apply for Membership".

3. You can book online to meet via video to open your account. 

Note: For 2) & 3), you will need to present valid photo ID at a Cambrian branch to complete the account opening.

How do I download your mobile banking app?

Download the Cambrian Mobile App to your phone and follow the prompts to login for the first time.

- Get it on Google Play

- Download on the App Store

Contact us to get you set up over the phone.

Should I open a Savings account or a Chequing account?

Many of our members open a Chequing account for their daily banking and a Savings account to save up for a special project or occasion.

- Our Premium Chequing Account provides you the best value, including more free transactions and cheques.

- Our Premium Savings account gives you a high interest rate plus day-to-day banking transactions.

And you can bank for free when you set up a monthly direct deposit in your Chequing or Savings account; we will refund your banking fees automatically every month.

Can anyone open an account at Cambrian Credit Union?

Manitoba residents 18 years and older can open a Cambrian account online, via our mobile app or at the branch. You must have a Canadian Credit File and valid government-issued photo I.D. (ex: driver’s license).

Manitoba residents less than 18 years can open a Cambrian account at the branch. You may require a parent or guardian signature unless you are able to provide the required documentation like valid government-issued photo ID (ex. driver’s license).

Do you offer Apple Pay / Google Pay / Samsung Pay?

You can use Apple Pay, Samsung Pay and Google Pay with your Cambrian chequing and savings accounts and your Cambrian Credit Union Mastercard®.

Set up Samsung Pay

  1. Download the Samsung Pay app from Samsung Galaxy Apps on your eligible Samsung device.
  2. Open the app on your device and sign into your Samsung Account.
  3. Follow the on-screen instructions to add your Cambrian ATM/Debit card or Cambrian Credit Union Mastercard®

Set up Apple Pay

  1. Open Apple Pay
  2. Follow the on-screen instructions
  3. Verify your card using the Cambrian Mobile App or by contacting us.

Set up Google Pay

  1. Download Google Pay from the Google Play Store.
  2. Open the Google Pay app.
  3. Tap the (+) sign.
  4. Follow the on-screen instructions to add your Cambrian Credit Union ATM/Debit card or Cambrian Credit Union Mastercard®

Ready to become a member?

Apply online or book a meeting with an advisor via

  • VIDEO
  • PHONE
  • in person
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More ways to get in touch
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Meet with an advisor

Our team is here to talk about what's possible.
In-Branch Advisors
Phone and in-person meetings:
During branch hours
Video meetings:
Mon - Sat
9:00am - branch closing
Digital Advisors
Video meetings:
Mon - Thurs: 8:00am - 8:00pm
Fri: 8:00am - 4:30pm
Sat: 9:00am - 5:00pm
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Give us a call

Reach out with any questions – we're ready to answer them.
Mon - Fri
8:30am - 6:00pm
Saturday
9:00am - 4:30pm
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Local: 204.925.2727
Local: 204.925.2727
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Toll Free: 1.888.695.8900
Toll Free: 1.888.695.8900
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For calls outside of Canada, please use the local number; long distance charges will apply.
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Looking for business support?
Contact our Business Services Team

Visit a Cambrian branch

We can't wait to talk to you in person.
Mon, Tues, Wed, Fri
9:30am - 5:00pm
Thursday
10:00am – 6:00 pm
Saturday
9.30am – 4.00pm
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ATM hours vary by location
Credit union members can use credit union ATMs coast to coast in Canada, surcharge free.

Chat with us

Chat with a real human or find helpful answers with the Cambrian Bot.
Live Chat
Mon - Fri
8:30am - 6:00pm
Cambrian Bot
Available 24/7
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Send us an email

For your security, please do not send confidential or financial information via email including account numbers, passwords or other account details.
ccuinfo@cambrian.mb.ca
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Send a Secure Message

Already a member and have a specific question about your account?

Send us a Secure Message through Online Banking. Our normal response time is the next business day (Monday to Friday).
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