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How do I cancel my lost or stolen ATM/Debit Card?

Suspend ATM/Debit card

This will temporarily disable the card. The card can be reactivated at a later date.

1. Click "Suspend ATM/Debit Card" in the "Quick Links" box on the righthand side of the home page

2. Choose "Suspend Card" for the card you want to suspend

Suspend-card.jpg


Cancel ATM/Debit card

This will permanently disable the card. Should be used if card is stolen.

1. Click “Cancel ATM/Debit Card” in the "Quick Links" box on the righthand side of the home page

2. Choose "Cancel Card" for the card you want to cancel

Cancel-card.jpg


To get an immediate card replacement, visit any one of our branches.

Replacement cards issued over the phone can take 2 to 3 weeks to arrive in the mail.

To cancel your ATM/Debit card during business hours

  • Contact us at 204.925.2727 or 1.888.695.8900 (within Canada)
  • Visit a branch


To cancel your ATM/Debit card after hours

  • Contact 1.888.277.1043


To get an immediate card replacement, visit any one of our branches.

Replacement cards issued over the phone can take 2 to 3 weeks to arrive in the mail.