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Can I cancel an INTERAC e-Transfer?

You can cancel an INTERAC e-Transfer only if it has not yet been accepted by the recipient.

1. Login to Online Banking

2. Go to the "INTERAC e-Transfer" menu and select "Send Money"

Send-Money.jpg

3. In the menu below "Send Money" click "Pending"

Pending.jpg

4. Click "Options" beside the INTERAC e-Transfer you wish to cancel then select "Cancel"

5. Confirm that you want to cancel by clicking "Yes"


interac_logo_55px.svg

® Trademark of INTERAC Inc. Used under license.

You can cancel an INTERAC e-Transfer only if it has not yet been accepted by the recipient.

1. Login to the Mobile App

2. Click "INTERAC e-Transfer"

3. In the menu below "Send Money" click "Pending"

4. Click "Options" beside the INTERAC e-Transfer you wish to cancel then select "Cancel"

5. Confirm that you want to cancel by clicking "Yes"


interac_logo_55px.svg

® Trademark of INTERAC Inc. Used under license.