Can I cancel an INTERAC e-Transfer?
You can cancel an INTERAC e-Transfer only if it has not yet been accepted by the recipient.
1. Login to Online Banking
2. Go to the "INTERAC e-Transfer" menu and select "Send Money"
3. In the menu below "Send Money" click "Pending"
4. Click "Options" beside the INTERAC e-Transfer you wish to cancel then select "Cancel"
5. Confirm that you want to cancel by clicking "Yes"
® Trademark of INTERAC Inc. Used under license.
You can cancel an INTERAC e-Transfer only if it has not yet been accepted by the recipient.
1. Login to the Mobile App
2. Click "INTERAC e-Transfer"
3. In the menu below "Send Money" click "Pending"
4. Click "Options" beside the INTERAC e-Transfer you wish to cancel then select "Cancel"
5. Confirm that you want to cancel by clicking "Yes"
® Trademark of INTERAC Inc. Used under license.
