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How can I view, edit or cancel a pending bill payment?

1. Login to Online Banking

2. Go to the "Move Money" menu and select "Pay Bills"

Bills-Menu.jpg

3. In the menu below "Pay Bills" click "Pending"

Bills-Pending.jpg

4. Go to "Options" beside the pending payment you want to change

View - Select "View Details"

Edit - Select "Edit"

Delete - Select "Delete"

You will receive a confirmation screen to confirm a cancellation.

Bills-Pending-Edit.jpg


Note that pending government payments cannot be edited - they must be deleted and a new one must be created via Online Banking.

1. Login to the Mobile App

2. Go to "Move Money" menu and select "Pay Bills"

3. In the menu below "Pay Bills" click "Pending"

4. Click the green arrow and then “Edit”

5. Make the required changes, then click “Submit”.

You will receive a confirmation screen to confirm a cancellation.


Note that pending government payments can be viewed in the Mobile App but can only be deleted via Online Banking.