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Frequently
Asked Questions

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How can I view, edit or cancel a scheduled bill payment?

Follow the steps here to cancel a scheduled bill payment.


1. Login to Online Banking

2. Go to the "Move Money" menu and select "Pay Bills"

Bills-Menu.jpg

3. In the menu below "Pay Bills" click "Pending"

Bills-Pending.jpg

4. Go to "Options" beside the scheduled payment you want to change

View - Select "View Details"

Edit - Select "Edit"

Delete - Select "Delete"

You will receive a confirmation screen to confirm a cancellation.


1. Log into the Mobile App

2. Go to "Move Money" menu and select "Pay Bills"

3. In the menu below "Pay Bills" click "Pending"

4. Click the "scheduled" tab

5. Select the payment you wish to edit or delete

6. Select Edit or Delete

- If editing, make your required changes and click "Submit" then close the confirmation page.

- If deleting, confirm you wish to delete the scheduled payment by clicking "Yes"