Frequently
Asked Questions

You can resend a notification for an e-Transfer you have sent.

1. Select “Transfer” in the top menu of CIB
2. Select “Interac e-Transfer” in the side menu
3. On the Interac e-Transfer page, click “Continue”
4. Select “Pending” under “Send Money”
5. Select “Options” next to the e-Transfer you wish to resend and click “Resend Notification”

If you first edit the email address or text number on a recipient and then resend the notification, the notice will go to the updated contact, and will then update in your transaction listing.

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