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Frequently
Asked Questions

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What is my account / member number?

Your account number is also your member number. To find it:

1. Login to Online Banking

2. Click on your Chequing or Savings account

3. Under the account name click "Account Routing Details" to see your account number/member number

Account-Routing-Detials.jpg

Your account number is also your member number.


  1. Login to the Mobile App
  2. Click on your Chequing or Savings account
  3. Click the down arrow beside "Account Routing Details"
  4. Your account number/member number is indicated there

Your account number is also your member number.

Your member number is displayed on your monthly statement.


You can also contact us at 204.925.2727 or 1.888.695.8900 (within Canada) or visit one of our branches. For security purposes, we do not send account numbers via email or text.