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Frequently
Asked Questions

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Interac e-Transfer® History

The details of e-Transfers that are accepted, declined, cancelled or redeposited, can be found in Interac e-Transfer History.

  1. Select “Transfer” in the top menu of CIB
  2. Select “Interac e-Transfer” in the side menu
  3. On the Interac e-Transfer page, click “Continue”
  4. Select “Interac e-Transfer History” in the menu

The e-Transfer history can be filtered by date and is broken up into 3 tabs – Sent, Requested, & Received.


“Sent” history will include all e-Transfers you have sent, including those that are pending, accepted, declined, cancelled or re-deposited. This will also include e-Transfers you have sent in response to an e-Transfer Request for Money.
“Received” history will include all funds received via e-Transfer, including e-Transfers you have received in response to an e-Transfer Request for Money.
“Requested” history will include all e-Transfers you have requested. This will have not yet been accepted or declined will display with a status of “e-Transfer available”. You can resend notifications to these available requests.


Interac e-Transfer Requests which have been accepted by the recipient will display with a status of “e-Transfer Request Deposited” while declined requests will display a status of “Declined”.


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