- Select “Transfer” in the top menu of CIB
- Select “INTERAC e-Transfer” in the side menu
- On the INTERAC e-Transfer page, click “Continue”
- Enter the details of the e-Transfer:
• Select the account you want to transfer from
You cannot send an e-Transfer from an account that requires more than one signer.
• Select the recipient
If you need to add a recipient, select the person icon to "Add Recipient".
• Select either text, email or both
• Enter the transfer amount
• You have the option to add a message to the recipient
• Create a security question and answer
You can click "Re-use security question and answer for recipient" or you can create a Security Question & Answer for this e-Transfer specifically.
Do not put the answer to your security question in the "Message" box.
- Click “Submit”
- Review the details and click "Confirm"
- You will receive "Transaction Complete"
To review, edit or cancel a pending e-Transfer, see Pending e-Transfer.
New recipients may take up to 30 minutes to receive the first e-Transfer; subsequent e-Transfers to these recipients should be processed in a few minutes.
INTERAC e-Transfers to new recipients or larger amounts may also take up to 30 minutes to be processed.
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