Call Centre Outage:
Our Call Centre is temporarily unavailable. Our team is working to restore service as soon as possible. To contact a representative, members are encouraged to use the Chat function on our website or the Secure Messages feature in our mobile app.
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NSF Service fees
$10 NSF fee beginning Sept 1, 2026: We've lowered our personal Non-Sufficient Funds (NSF) fee from $45 to $10.
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Frequently
Asked Questions

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Can I print my statements?

1. Log into Online Banking

2. Select your name in the top right menu and click "Statements” OR select the “Download” button in the My Accounts heading and choose “Statements”

3. Choose the month and year you are looking for

4. Click "Download"

5. Print the statement

Statements are saved as PDFs so you can save or print them as needed for easy record keeping. If you need copies of statements that are not available online, call us at 204.925.2727 or 1.888.695.8900 (within Canada) or visit one of our branches.