Interac e-Transfer and ATM Planned Maintenance:
On April 10, 2026, from 2:00 a.m. to 6 a.m., Interac e-Transfer services and ATM transactions may be temporarily unavailable due to planned maintenance. We apologize for any inconvenience this may cause.

Frequently
Asked Questions

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Which service fees qualify for unfee?

The following service fees on qualified personal banking accounts are refunded monthly with unfee:

  • Monthly Account Fee
  • Monthly Overdraft Protection Fee
  • Transaction Fees (including those over the maximum account/package limit):
  • Bill Payment – Online & In-branch
  • Cheque
  • Interac® Direct Debit
  • Pre-Authorized Debit (withdrawal)
  • Transfers – within membership & member to member
  • Withdrawal – In-branch & at Credit Union ATMs in Canada

See our full list of Service Fees.