New envelope-less Cambrian ATMs
Our new ATMs no longer require envelopes for cash or cheque deposits. To learn more, click the link below!
New ATMs

Asked Questions

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Request Interac e-Transfer®

“Request Money” allows you to request an Interac e-Transfer from a person or business who owes you money.

You will be charged any applicable e-Transfer fee based on your account package.
The fee will be charged to your account only when the e-Transfer is successfully deposited to your account. The sender of the e-Transfer will not be charged a fee.

To request an Interac e-Transfer

  1. Select “Transfer” in the top menu of CIB
  2. Select “Interac e-Transfer” in the side menu
  3. On the Interac e-Transfer page, click “Continue”
  4. Click “Request Money” in the menu
  5. Enter the required information:
    o Select who you want to request the e-Transfer from
    o Acknowledge that you have consent from the recipient for the request
    o Enter the requested amount
    o Select the account you want the e-Transfer deposited to
    o You can choose to send a message to the recipient
  6. Click “Submit”
  7. Review the details and click “Confirm”

o The recipient will receive a notification from Interac that you have requested an e-Transfer.
o If the recipient accepts the request: you will receive a notification from Interac when the e-Transfer has been deposited to your account.
o If the recipient denies the request and /or blocks the initiator: you will receive a notification from Interac that the request has been denied or that you have been blocked by the recipient of your request.

You can review, edit, cancel or resend a notification for e-Transfer Requests in Pending e-Transfers. You can have up to 50 Pending e-Transfer Requests.


® Trademark of Interac Inc. Used under license.