- Login to Online Banking
- Go to the "Move Money" menu and select "Pay Bills"
- In the menu below “Pay Bills” click “Pending”
Reverse a Pending Bill Payment
- Bill Payments listed in the “Pending Payments” table are reversible.
- Click the “Reverse” button below the amount.
- Confirm the details of the payment reversal and click “Reverse Payment” to proceed.
- Click “Yes” to reverse the payment.
Cancel a Scheduled Bill Payment
- Scheduled bill payments can be cancelled.
- Go to "Options" beside the pending payment you want to change and select “Delete”
- You will receive a confirmation screen to confirm.
You may also contact us to request a bill payment reversal. If the payment has already been sent according to your instructions, you may need to contact the payee to resolve the situation.