unpaper your statements - move to online.
unpaper your statements: Paper statements will cost $2/month starting September 30th. Move to online statements and save the earth, save money and save time with 24/7 access.
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Potential Canada Post Mail Disruption
Learn how to access your important financial documents online in the event of a disruption.
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Frequently
Asked Questions

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How do I view, edit or cancel a pending transfer?

To view, edit or delete pending transfers:

  1. Login to Online Banking
  2. Go to the "Move Money" menu and select "Transfer Money"
  3. Under “Transfer Funds” select “Pending”
  4. Go to "Options" beside the pending payment you want to change

View - Select "View Details"
Edit - Select "Edit"
Delete - Select "Delete"

To view, edit or delete pending transfers:

  1. Login to the Mobile App
  2. Go to "Move Money" menu and select "Transfer Funds"
  3. Click “Pending”
  4. Go the arrow beside the pending payment you want to change

    Edit - Select "Edit"
    Delete - Select "Delete"