Member Safety:
Cambrian is aware of an incident that occurred at the drive-thru ATM at our Henderson branch July 1. Member safety remains our top priority. We encourage anyone who feels unsafe or witnesses suspicious activity to contact police immediately.
Learn more.
Tap Canadian and you could win $1000*!
Complete 5 eligible Interac® Debit transactions from July 1 - August 31 for your chance to win.
Learn more.

Frequently
Asked Questions

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Cancel Interac e-Transfer®

You can cancel a Pending e-Transfer that has not yet been accepted by the recipient or an e-Transfer that has been declined by the recipient.

When you cancel an Interac e-Transfer:

  • The funds will be credited back to your account instantly.
  • Any service charge associated with sending the e-Transfer will not be refunded.
  • The e-Transfer will show as “Cancelled” in your history.
  1. Select “Transfer” in the top menu of CIB
  2. Select “Interac e-Transfer” in the side menu
  3. On the Interac e-Transfer page, click “Continue”
  4. Select “Pending” under “Send money”
  5. Click "Options" beside the e-Transfer you want to cancel
  6. Select "Cancel"
  7. Confirm by clicking "Yes"
interac_logo_55px.svg

® Trademark of Interac Inc. Used under license.