Frequently
Asked Questions

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How do I send a Secure Message?

1. Login to Cambrian Online Banking

2. Click the envelope icon in the top menu

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3. Select "Write to Us" in the top right

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4. Fill in the subject field and message box and click "Send"

5. Go back to "Secure Messaging" to view our response

Our normal response time is the next business day (Monday to Friday).


Tip: Set up a Secure Message Alert on your account to advise you when you receive a Secure Message response. See how to set up an alert.